Hyatt Place Roanoke Airport / Valley View Mall Hotel, Roanoke ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

5040 Valley View Boulevard North, Roanoke, Virginia, United States of America, 24012

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Upper Floors King Room

Max:

4 persons

35 m²

Bed options:

1 King Size Bed

Air conditioning

room details

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King Room Disability Access

Max:

4 persons

35 m²

Bed options:

1 King Size Bed

Air conditioning

room details

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Queen Room

Max:

5 persons

35 m²

Bed options:

2 King Size Beds

Air conditioning

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Getting around

A list of all available modes of transport

City Center

Roanoke 3.1 mi

Airports

Roanoke (ROA) 2.4 mi

Lynchburg Regional (LYH) 50.8 mi

Bus

Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Above and Beyond!

“The service I received upon our late arrival was truly heartwarming. The staff member went out of his way to prepare breakfast sandwiches and fresh fruit, which made our tiring journey significantly better.” view full review

Spacious Comfort

“Our room was impressively spacious, providing ample space to unwind and recharge after a long day of travel. It was the perfect environment for relaxation.” view full review

Spotless Shower

“The bathroom and shower facilities were immaculate, which made for a refreshing experience. It exceeded my expectations in cleanliness and design.” view full review

Really good Breakfast

“The breakfast was excellent, featuring free-range eggs and delicious options like healthy sausage and fresh potatoes. It truly set a positive tone for the day!” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Pets allowed
Elevator

Sports & Fitness

Fitness center

Services

Free airport shuttle

Dining

Snack bar

Business

Business center

Spa & Leisure

Indoor swimming pool

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Location

5040 Valley View Boulevard North, Roanoke, Virginia, United States of America, 24012

Map view

5040 Valley View Boulevard North, Roanoke, Virginia, United States of America, 24012

City landmarks

Shopping Area

Valley View Mall

3500 ft

Museums

Virginia Museum of Transportation

2.8 mi

4802 Valley View Blvd NW La-15

The VR Center

2500 ft

Amusement Park

Eureka Park

1.5 mi

Museums

Taubman Museum of Art

3.0 mi

Regal Valley View Grande

1.1 mi

Church

Northminister Presbyterian Church

4800 ft

Airlee Court Baptist Church

5200 ft

Church

Saint James Episcopal Church

1.0 mi

Grace United Methodist Church

1.1 mi

Church

Trinity Lutheran Church

1.1 mi

Church

Valley View Wesleyan Church

1.2 mi

Church

First Church of the Brethren

1.3 mi

Crossroads Mall Shopping Center

2.3 mi

Church of the Living God

1.4 mi

Church

Saint Thomas of Canterbury Anglican Catholic Church

1.4 mi

Church

Oakland Baptist Church

1.4 mi

Church of God

1.4 mi

Church

Staunton Avenue Church of God

1.4 mi

Emmanuel Lutheran Church

1.4 mi

Happy's Indoor And Outdoor Market

1.5 mi

Connelly Memorial Baptist Church

1.5 mi

New Life Temple Pentecostal Church

1.5 mi

Garden of Prayer Number 6 Pentecostal Holiness Church

1.5 mi

City Line Square Shopping Center

1.9 mi

Valley View Wesleyan Methodist Church

1.6 mi

Roanoke Valley Baptist Temple

1.6 mi

Huntington Court United Methodist Church

1.6 mi

Church

Huntington Court United Methodist

1.6 mi

Melrose Christian Church

1.6 mi

Nearby

Shopping Area

Valley View Mall

3500 ft

4802 Valley View Blvd NW La-15

The VR Center

3500 ft

Restaurants

Vina Cafe

4.9 mi

2942 Hershberger Rd NW

Reviews and Ratings

Feedback from previous guests about their experience.

68%

liked the hotel and would stay again

spacious rooms

convenient location

non-working fridge

disappointing dining

6.8/10

Nice

Rooms

6.7

Location

8.0

Service

7.3

Dining

5.3

4/5 based on 794 reviews

#11 of 36 hotels in Roanoke based on Tripadvisor

Joe

United States of America, August 2023

6.8/10

The hotel was conveniently located and offered a pleasant temperature around the pool area. However, the rooms had a persistent cigarette smoke smell and lacked cleanliness. The service was friendly and accommodating, with an efficient airport shuttle service available. The location, although somewhat crowded, provided easy access to various amenities. Dining options were satisfactory but not exceptional.

Rooms

5.0

The room had a lingering cigarette smoke smell and did not feel clean. The pool area was crowded and loud, but the temperature was pleasant.

Service

9.0

The staff was very welcoming and attentive, addressing our concerns promptly and courteously.

Location

7.0

The location was convenient, despite being a bit cramped, offering easy access to nearby restaurants and shopping options.

Dining

6.0

The dining experience was average with limited options, not exceeding typical continental offerings.

Facilities

7.0

The facilities were satisfactory, but improvements could enhance the overall guest experience.

David

United States of America, June 2023

6.6/10

The hotel rooms were amazingly spacious and modern, like a suite. The service was courteous and helpful, although a bit informal at times. The location was convenient and filled with amenities, though the staff can be unreliable. The dining experience was disappointing with overcooked pancakes, and the facilities were generally good.

Rooms

7.0

The rooms were as you would expect passing through a town-basic, modern, and nicely done, but I encountered a non-working fridge in another room.

Service

6.0

The service was courteous and helpful, but some staff members appeared to be more focused on personal drinks than attending to guests and there were delays in service.

Location

8.0

The location was very convenient to everything, including a Walmart, restaurants, and shopping, but the sitting area and bar felt a little cramped together.

Dining

5.0

The dining experience was disappointing with overcooked pancakes and limited complimentary options for non-members. The quality didn't match up to the usual Hyatt standard.

Facilities

7.0

The hotel facilities were average overall.

spacious rooms

non-working fridge

Charles

United States of America, April 2023

7.2/10

The hotel offers great beers and very comfortable rooms, making it the best hotel experience I've had so far. However, I had to switch rooms due to a non-working fridge, which was a bit inconvenient.

Rooms

8.0

The rooms are clean and spacious, providing a great level of comfort.

Service

7.0

The service was incredibly helpful, ensuring that my stay felt just like being at home. However, there were some issues with poor customer service skills during my return visit.

Location

9.0

The location is perfect, surrounded by restaurants and shopping opportunities. However, the lack of free weights could be improved.

Dining

5.0

The dining experience was less than appealing, lacking variety. The breakfast did not meet the usual great standard we've experienced in the past.

Facilities

7.0

The facilities were adequate, but there were some minor shortcomings.